ONLINE Returns
Return & Exchange Policy
Our return policy only applies to clothing bought online. We will accept any item, provided that it has not been damaged, soiled, washed, altered or worn and that all labels and tags are attached within 14 days of receipt for a refund or exchange. Refunds are credited to the original method of payment. Please return the clothes in the original package.
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Once your package has been received, your refund will be processed in the original form of payment (i.e. same credit card) within five business days. You will be notified, via email when the refund has taken place. Please note that your banking institution may require additional days to process and credit this transaction to your account.
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Special or custom orders are final sale.
Purchases of items marked “final sale” are final and cannot be returned or exchanged. We reserve the right to designate any other items as non-returnable in our discretion. Any such designation will be noted on each item detail page.
How do I return or exchange an item?
Please contact federicapritz@gmail.com for a return/exchange authorization number. This email must be forwarded as soon as possible and no later than 14 days after you have received your purchase. We will not accept a return/exchange request past the 14 day deadline. Please securely pack and seal the returned items with the original tags attached. Please contact us for additional information.
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